NHS funded care

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If you’re trying to understand what NHS funding your parent qualifies for, this guide walks you through every option – and what to do if you’re turned down.

Annabel James
Written by  Annabel James
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Some people with long-term complex health needs may qualify for free health and social care arranged and funded by the NHS. The three different funding options which are available are NHS Continuing Healthcare (CHC), NHS Intermediate Care, and NHS Nursing Care. In this article, we explain the three types of care funding and how to access them. 

NHS Continuing Healthcare Checker | Age Space

Age Space's NHS Continuing Healthcare Eligibility Checker

Step 1 of 8
Is the person aged 18 or over with complex, ongoing health needs?
NHS Continuing Healthcare (CHC) is a fully funded care package for adults. If eligible, the NHS pays for all care costs — including care home fees. Eligibility is not based on income, savings, or diagnosis.
💡 What CHC could mean: If awarded, the NHS funds 100% of care costs — potentially worth tens of thousands of pounds a year. It is not means-tested. However, the eligibility threshold is high and only around 1 in 5 people assessed are found eligible. This checker helps you decide whether it is worth requesting a formal assessment.
Step 2 of 8
Where does the person live?
CHC is available in England, Wales and Northern Ireland. Scotland replaced it with a different system in 2015.
Step 3 of 8
Does the person have a rapidly deteriorating or terminal condition?
If someone is approaching the end of life or deteriorating quickly, there is a fast-track process that bypasses the standard assessment entirely.
💡 Fast Track: Where a clinician confirms the person has a rapidly deteriorating condition and may be approaching the end of life, a Fast Track Tool can be submitted directly — leading to an urgent decision, often within 48 hours.
Step 4 of 8
Where is the person currently receiving care?
CHC can fund care in any setting — at home, in a care home, or in a nursing home. The setting does not affect eligibility.
Step 5 of 8
How would you describe the person's needs in each area?
These are the care domains used in the official NHS CHC assessment. Rate each one honestly based on how things are on difficult days.
⚠️ Rate based on worst days, not best. CHC assessors look at the nature, intensity, complexity and unpredictability of needs — not the average. A need that fluctuates unpredictably is weighted heavily.
🚶 Mobility
🍽️ Nutrition & hydration
🚿 Continence
🩹 Skin integrity
🫁 Breathing
🩺 Pain
Step 6 of 8
A few more areas to assess
Continue rating the person's needs across the remaining care domains.
💊 Drug therapies & medication
💭 Cognition
🧠 Behaviour
💙 Psychological & emotional needs
🗣️ Communication
Altered states of consciousness
Step 7 of 8
Has any health or social care professional been involved in the person's care?
A CHC assessment must be requested through a health or social care professional. Knowing who is already involved helps identify the right route.
Step 8 of 8
Has the person ever been assessed for CHC before?
Previous decisions can be challenged. Needs also change over time, and a new assessment can be requested if the person's condition has deteriorated since the last one.

NHS Continuing Healthcare 

NHS Continuing Healthcare, or CHC, is care arranged by the NHS. It is free of charge and is provided at either a home, care home, or hospice, when someone requires continual care due to significant “primary health care needs.”

If CHC is provided at home, it covers personal care and healthcare costs. It may also include support for carers.

If someone in a care home is eligible for CHC, this will cover all care home fees, including cost of accommodation, personal care, and healthcare.

It is advisable to seek specialist advice before beginning the application process. 

Applying for NHS Continuing Healthcare

To apply, your parent must have a “primary health need,” or a complex medical condition and ongoing care needs. Not everyone with a long-term condition or disability is eligible for funding.
It’s best to speak to your loved one’s GP, hospital discharge team, or social worker to arrange for them to have a CHC assessment.

The qualifying criteria for CHC are “needs based.”

The assessment for NHS Continuing Health Care

Wooden chair with white pillows and mug in gardenDuring the first stage of the assessment, there will be a “checklist assessment”. This is an initial assessment to determine if your parent meets the criteria needed to receive free healthcare.

This will be carried out by a nurse, a doctor, a healthcare professional, or a social worker. If the criteria for CHC are met, you will be moved on to the second stage of the assessment.  The full assessment will take place during the second stage.

This is where the NHS decides whether or not you are eligible for funding. It will be undertaken by a Multi-Disciplinary Team, made up of health and social care professionals already involved in your parent’s care.

They use the Decision Support Tool (DST), which has been developed to support practitioners in the application of the National Framework, to determine if your parent is eligible for CHC. The DST covers areas including mobility, nutrition, continence, breathing, and skin.

For each of the issues a decision is made about the level of need – priority, severe, high, moderate, or low.  If your parent has at least one priority need, or severe needs in at least two areas, they should be able to receive CHC.

Challenging the decision

If you believe that your parent is entitled to free funding and don’t agree with the outcome of the assessment, you have the right to appeal.
A copy of the formal appeal process should have been provided by the NHS during the assessment process. Here are the next steps:

• Write to the Manager of the NHS Continuing Healthcare Team at the local Integrated Care Board (ICB) within six months of the decision being made.

• Make it clear that you disagree and give the reasons why you disagree. You also have the right to ask for the initial checklist or assessment to be repeated.

• The ICB has five days to acknowledge receipt of your appeal and provide information of the Continuing Care appeal process.

• Your appeal will be actioned within three months by the ICB. You will be notified if this timescale cannot be met.

The first stage of the appeal is the local review, where you’ll have to explain why you’re appealing, which care domains you disagree with, and what evidence supports your case. 

If you are denied funding after an appeal

In cases where the ICB still denies funding, but you still believe that your parent qualifies, you should contact the NHS to request an Independent Review Panel hearing. 

This “Independent Review” should take place within three months. If there are reasons why this timescale cannot be met, you will be notified. The decision from the Independent Review Panel will be made within six months of their review.

If you are still unhappy with the decision, you have twelve months to contact Parliamentary and Health Service Ombudsman for help with making complaints.

If you are dealing with a deteriorating condition

If your parent’s condition is deteriorating fast and their need for care and funding rises, they should be assessed under the CHC Fast Track, to put in place a care package as soon as possible. Government guidance says that care should be put in place within 48 hours of someone being found eligible under Fast Track.

Should your parent not qualify for full CHC, but have been assessed as requiring care or nursing needs, there are other healthcare packages available on the NHS.

For a parent being cared for in their own home, this could be part of a joint package of care, with some services coming from the NHS and some from social services.

Alternatively, if they move into a nursing home, the NHS may contribute funds towards their nursing care costs.

NHS Intermediate Care

Intermediate care is another form of NHS funded care. It includes free care at home for six weeks following a stay in hospital, or for care to continue in the home when there is a breakdown in care services (for example, a caring partner has been taken into hospital).

You can expect a hospital discharge care plan to be drawn up before your parent returns home from hospital. If your parent needs care at home, contact their local social services department, and make sure you let the department know that it is an emergency.

There is more information on the NHS website regarding intermediate care available after discharge from hospital.

NHS Funded Nursing Care

Butterfly on flowerThis nursing care is provided by a registered nurse. It is for those living in a care home which has been registered to provide nursing care. 

To be eligible for NHS funded nursing care, the person living in a care home must not qualify for NHS continuing healthcare but has been assessed as needing ongoing care.

This registered nursing care contribution is a tax-free, non-means tested benefit, paid by the NHS to cover nursing needs or medical care. It’s paid whether the care is self-financed or funded by the local authority or trust.

It is paid directly to the care home to reimburse them for the nursing care that is being provided. If you are self-funding all your own care, then your payments will be reduced by the Nursing Care Contribution amount.

If the care fees are part-funded, you might also get a reduction through the Contribution. It should also be paid if your parent’s stay in the care home is temporary, and if the stay is for six weeks or less, then there is no need for a formal assessment. This is particularly useful for periods of respite care.

You can ask for an assessment for Nursing Care Contribution at the same time as the Local Authority undertakes a needs assessment; or you can contact them afterwards and ask for a separate assessment.

Other NHS services available in care homes include continence aids and specialist/support or services such as chiropody, physiotherapy, pressure relief mattresses and mobility or communications aids.

FAQs on NHS Continuing Health Care

Will my loved one be eligible for NHS continuing healthcare funding?

To receive NHS continuing healthcare, the person must be assessed as having a “primary health need.”  Diagnosis of a condition does not always mean that the person qualifies for this NHS funding, as the assessment will take into consideration the severity of the condition. jointly or not.

Who decides whether my parent qualifies for NHS continuing healthcare? 

Your local Integrated Care Board (ICB), made up of local GPs, determines whether the patients they assess qualify for this NHS funding to help with their care. 

Is this type of funding only for the very elderly?

This funding is for any stage of adult life; it’s not just for an elderly person requiring care.

If my parents do qualify for NHS continuing healthcare funding, will we still have to pay towards their health and personal care as they have savings? 

This healthcare funding is purely “needs based” not “means tested”, and it is not capped, so your savings are safe and should not be used to pay for their health and personal care.

What to do next
Looking into funding, particularly CHC, is a complex, often overwhelming process, especially when you’re already navigating the emotional and practical challenges of a loved-one’s care. Take a look at these practical next steps to make the process less overwhelming:

• Know your eligibility status early. Many families believe that because a person is “very ill” they must qualify for CHC – but the legal test revolves around a primary health need and the interplay with social care. The Government’s National Framework sets this out. 

• Understand the assessment process and familiarise yourself with the terms, such as the Multi-Disciplinary Team and Decision Support Tool (DST). 

• Gather evidence and documentation of your loved one’s health and care needs, such as nursing, therapies, tasks of daily living, and behavioural issues.

• During the assessment, stay calm but take the lead and be open, i.e., ask for clarification and reference points. 

• Be aware of cost traps. For instance, if a care home charges “top-up” fees when a resident is already funded via CHC, this is unlawful and can result in unfair cost burden for families.

• Try not to get upset if the decision isn’t what you hoped. Remember, you’re always entitled to appeal a decision, and there are alternative funding options. 
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What to read next

There is an episode of the Age Space Podcast that covers all aspects of the NHS funding available to those receiving care. 

Meet our expert
Annabel James founder of www.Agespace.org

Annabel James is the founder of Age Space.

More by Annabel James